These Terms & Conditions govern the use of services provided by FYD Group LTD (trading as FYD Travels). By using our services, you agree to these terms in full.
1 Introduction
These Terms & Conditions govern the use of services provided by FYD Group LTD (trading as FYD Travels). By using our services, you agree to these terms in full.
2 Nature of Service
FYD Travels provides administrative and support services for visa applications and travel-related processes. We assist in preparing and submitting documentation but do not guarantee any outcome.
3 No Immigration Advice
We are not regulated by the Office of the Immigration Services Commissioner (OISC) and do not provide immigration advice or legal representation. All decisions regarding visas are made solely by the relevant authorities.
4 Client Responsibilities
Clients are responsible for:
- check_circle Providing accurate and complete information
- check_circle Submitting genuine and valid documents
- check_circle Reviewing all applications before submission
We are not responsible for errors resulting from incorrect or incomplete information provided by the client.
5 Fees and Payments
- check_circle All service fees must be paid as agreed before processing begins.
- check_circle Fees may vary depending on the service required.
- check_circle Additional charges may apply for urgent or additional services.
6 Refund Policy
7 Communication
All official communication will be conducted via WhatsApp or Email. It is the client's responsibility to remain responsive.
8 Data Protection
We handle all personal data securely in accordance with UK data protection laws. Please refer to our Privacy Policy for more details.
9 Third-Party Services
We are not responsible for services provided by third parties, including airlines, hotels, or government authorities.
10 Limitation of Liability
FYD Travels shall not be held liable for visa refusals, financial losses, or travel disruptions. Our liability is limited to the service fee paid to us.
11 Termination of Service
We reserve the right to terminate services without refund if false information or fraudulent documents are provided, or if the client fails to cooperate.
12 Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.